LioLios opinions (please, in English)

[adrjork]

Hi everyone, I don't speak Greek, sorry.
I hope someone can help me.
I found a very rare electronic music instrument in a e-shop named LioLios (http://www.liolios.gr) but I know nothing about this e-shop.
The only thing in the contact page is:
ΛΙΟΛΙΟΣ ΜΟΥΣΙΚΗ ΗΧΟΣ & ΦΩΣ ΑΕ
 ΕΜΠΟΡΙΑ ΜΟΥΣ.ΟΡΓΑΝΩΝ ΚΑΙ ΗΧΗΤΙΚΩΝ
 ΧΑΛΚΗΣ 7. ΠΑΤΡΙΑΡΧΙΚΑ ΠΥΛΑΙΑΣ (ΠΛΗΣΙΟΝ MEDITERRANEAN COSMOS)
 ΘΕΣΣΑΛΟΝΙΚΗ  - Τ.Κ 55535 - ΕΛΛΑΔΑ
 ΤΗΛ: 2310949411

Before buying, I'd like to have some opinions about this shop: are they honest? do the address and phone correspond to a real shop? are they serious?

Please, tell me your opinions.

Thanks

[BitCollector]

Hi there

Liolios used to be one of the major players in the local music market. A few years ago a fire at his store (it was located elsewhere) caused the death of an employee. Since then this store is closed.

It looks they've moved to a new place and are back in business as an e-shop only. I doubt there is a "real" shop (a shop you can visit and buy) at this address. This area is full of warehouses and offices.

I haven't bought anything from them, so I don't know anything about their service. If they are the same people I'd say yes, they are a serious company, they used to be at least. No guarantee tho... 
Why don't you give them a call?

[Guitar Fan]

In their Front Page it is stated:
"We will be with you soon".


it seems that there is a "comeback" of this company and now they work as an e-shop only.
This is also stated in their Front Page.


I have no experience about them in the past but if they used to have a good name it is pretty sure that they will try to re-establish it in the market in the future.


And something else there are no e-shop fraud cases in Greece, as far as I know.
You may contact them and consult with us about the answer they will give you.

[panixgr]

πραγματικά, συνήθως οι φόλες έρχονται απο τα φυσικά καταστήματα.

[adrjork]

Guys, thank you A LOT for your helpful answers!

I wrote to them and they kindly replied to me.

My doubts are very simple (and I wrote it to them):
1. In their website I can't find any VAT number (it should be visible for law);
2. About their web address, whois says that registry for their domain name does not publish ownership records, and IP location says Germany;
3. No PayPal option;
4. At the end of the checkout they give you 3 different IBAN telling you to make the bank transfer in order to complete the order, BUT the shipping cost is not included and not calculated!

Since the product I want to buy is very expensive (for me), I'm a bit in a worry

[modfori]

BUT the shipping cost is not included and not calculated!

hi adrjork and welcome.
they offer free shipping costs for orders over 200 euros.
Do you live in Greece?

[adrjork]

they offer free shipping costs for orders over 200 euros.
Do you live in Greece?

Hi, no, I live in Italy. Thanks for your reply.
I must admit that they replied to my emails, they wrote to me their VAT, and up to now they seems very kind!
Anyway, just for confirmation, someone here has ever bought something from them, recently?
Thanks really a lot.